RealGoodWords
Pricing

Two plans. No fluff.

Free covers review requests, reply tips and competitor stats. Autopilot adds the Ai Customer Service Agent. Switch any time.

Free
Where everyone starts

Forever · No card

Send a review request in 5 seconds. Email, SMS, or QR.

Unlimited
Email

Send to as many customers as you want

Write your own body, save it as a template, send to one or many. No monthly cap. Most owners send their first email in under 60 seconds.

25 / month
SMS

Tested template, hit send

Pre-written copy that converts. Locked on Free. Autopilot unlocks customisation. 25 per month covers most local businesses.

Free
QR code

Print on receipts, table cards, the till

Customers scan with their phone camera and land straight on your Google review page. No app, no friction.

No card. No password. Sign in with Google, claim your listing, send your first request in under a minute.

Get started free
Autopilot
The reason to upgrade

$29/mo · Trial it free

A 100% response rate. Replies in seconds. Every review answered in your voice.

Speed

Replies in seconds, not days

The agent drafts a response within minutes of a review going live. The customer is still thinking about you when they see it.

Voice

Sounds like you wrote it

Six tone presets plus a brand-voice editor. The first time someone reads a reply, they don't realise it was automated. That's the point.

Safety

1–3 star reviews held for you

Critical reviews are flagged for your approval before anything posts. You stay in control of the hard ones.

The Ai GBP Customer Service Agent replies to every review automatically. Autopilot drafts in your voice and posts within seconds. Save hours every week. Low-rated reviews come to you first. Nothing posts without your approval.

Try 10 replies free
Compare
Row by row

The whole picture

Free
Forever. No card.
$0
  • Email review requests· Unlimited
  • SMS review requests· 25/month
    Unlimited on Autopilot
  • QR code generator
  • Review dashboard
  • Competitor health check
  • Ai auto-replies to every review
  • Tone presets + brand voice
  • Reply analytics
  • Multi-location (up to 5)
  • Dedicated SMS sender number
Autopilot
Trial it free
$29
  • Email review requests· Unlimited
  • SMS review requests· Unlimited
  • QR code generator
  • Review dashboard
  • Competitor health check
  • Ai auto-replies to every review
    Drafted in your voice · 1–3 star reviews held for approval
  • Tone presets + brand voice
  • Reply analytics
  • Multi-location (up to 5)
  • Dedicated SMS sender number

Cancel anytime · No annual contracts

Frequently asked
6 questions

The short answers

No. The Free plan is free forever with no card required. You can send unlimited emails and 25 SMS per month.
SMS costs real money per message. Email costs almost nothing. RealGoodWords passes that economics through honestly: use email freely, save SMS for your highest-value customers.
If you don't cancel, you'll be charged $29/mo and the agent keeps running. Cancel any time before your 11th reply to avoid being charged.
Yes. Upgrade or downgrade any time.
Yes. Choose from six tone presets, add custom brand voice instructions.
Yes. We only access your reviews. Reviews of 3 stars or below are held for your approval before posting.